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OUR MISSION, VALUES & POLICIES
ABOUT US 

The Hampshire Hammerers, first and foremost, is a wargaming community. We sell escapism. A space for you to be yourself. Safe, included, and always welcome. In addition to our branded products and event services, every member of the Hammerers has an open opportunity to be creative and contribute to the worlds created through our games, including everything from creative writing and art, to event management.

 

The pillars supporting the Hampshire Hammerers are: 

 

 

Exclusivity

 

  • We exclusively play Games Workshop & affiliated games at our club, and offer organised play events and role-playing experiences utilising their games’ systems.  The Hammerers was founded on this decision, and we will continue to create content & gaming spaces that celebrate their IP and universes, because we love it. We are in no official terms affiliated with the company, just huge fans. 

 

  • In addition to dedicated club nights and organised play events, Hampshire Hammerers Wargaming also provides the rental of games, miniatures, gaming terrain, role playing source material, boards and accessories for our members to hire within and without our organised play events. The availability and pricing for these can be found in our products and services section, here: 

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  • We also offer branded merchandise including gaming airs and accessories as well as clothing and prizes for both our organised play events and as external event sponsorship. 

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  • We also offer exclusive products, services and merchandise as part of our Inner Chamber annual membership and for contribution to our Patreon. Hampshire Hammerers Wargaming is a registered business with companies’ house and our brand is a registered trademark. Hampshire Hammerers Wargaming to not give permission for anyone to use or company name and/or branding for any reason without our prior written consent. 

 

Inclusivity

 

  • War-hammering is for everyone, and so is Hampshire Hammerers Wargaming. We understand that everyone’s ‘downtime’ and escapism is precious, and we are lucky to have grown such a fantastic community of members to share in this with. Escapism is our business, and we will always make protecting that time and experience for our members a priority. 

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  • We have always been, and will continue to be, proud to be an active part of the LGBTQ+ community. We’re here to game, and to enjoy the experience of gaming, with everyone.

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  • Hampshire Hammerers Wargaming has a very strict policy of Zero Tolerance on all forms of discrimination, bullying, harassment and trolling. Anyone who genuinely makes another one of our members feel unwelcome within our event spaces, website and/or social media platforms will be removed permanently, often without warning, and will not be missed. 

 

  • All Games Workshop and affiliated games are enjoyed at our club equally, and we do not tolerate members genuinely being made to feel that their chosen games system is less welcome or prioritised in place of any other. Altering a members’ game space, available resources or level of enjoyment for a particular games system by another member will be treated with similar attitude to our zero tolerance policy. 

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Community 

 

  • We want all our Hampshire Hammerers Wargaming members to have access to contribute as much towards our hobby community as they would like. Whether writing articles for our website, event management or even appearing on our dedicated podcast & streaming channels, everyone is welcome to explore the aspect of the hobby they find most enjoyable with our full support and encouragement. 

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  • We actively want to support the promotion of retailers of Games Workshop and affiliated products, as well as organised play events hosted by other wargaming clubs and businesses. However we expect written request and/or consent to be received/sent before advertising through our website and/or social media platforms and Hampshire Hammerers Wargaming reserves the right to remove advertising without warning at our discretion. Typically this will only occur for organised play events that will clash with similar organised play events hosted by Hampshire Hammerers Wargaming of the same/similar games’ systems on or around the same date. 

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  • We are proud to be members of nationally recognised tournament scoring systems for inclusion at our events including the Great British Hobbit League. 

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  • We offer complimentary advertising for any business and/or club/organisation that Hampshire Hammerers Wargaming acquires products, services and sponsorship form. A list of these can be found in the allies section of our website, here:

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​PRIVACY NOTICE

September 2023

 

Hampshire Hammerers Wargaming is committed to protecting your privacy. This notice describes how we collect and use personal information about you.

 

This notice applies to personal information that we collect in connection with our website at www.hampshirehammerers.com and our various social media accounts (“Websites”).

 

This notice also applies to personal information that is collected from you by our team.

 

The data controller of your personal information collected through the Websites is Hampshire Hammerers Wargaming.

 

Please read this notice carefully to understand how and why we are using your personal information.  

1 The kind of information we may hold about you
We may collect, store, and use the following categories of your personal information:

  • Personal contact details such as name, title, email address and telephone number.

  • Country and language.

  • Details of purchases and transactions carried out through the Website and fulfilled by us.

  • Information submitted as part of a competition operated through the Website.

  • Information submitted as part of a survey operated through the Website.

  • Records of correspondence with you whether by telephone, email, social media or otherwise.

  • Social media profile information, including profile name and picture.

  • Photographs.

 

2 How is your personal information collected?

We collect information that you provide voluntarily. Certain parts of our Websites may ask you to provide personal information voluntarily, to register an account with us, to place an order with us, to subscribe to a service from us, to subscribe to marketing communications from us, and/or to submit enquiries to us. 

 

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

 

3 Why do we collect your personal information?

The situations in which we will process your personal information are listed below:

  • To create an account for you to help us provide a more personalised service suited to meet your preferences.

  • To ensure that the Website is presented in the most effective manner for you and your device.

  • To send you newsletters or provide you with information, products or services that you request from us, or which we feel may interest you.

  • To check the authenticity of applications.

  • To process refunds.

  • To interact with you and handle and respond to communications with you.

  • To allow you to participate in interactive features of our Website and service, when you choose to do so.

  • To promote customer interactions, activities and engagement.

  • To notify you about changes to our service.

  • To contact you and to update you in respect of any partially complete or incomplete orders you have made.

  • To operate competitions on the Website and communicate with entrants.

  • To obtain and analyse your feedback as part of customer surveys.

  • To reserve gaming tables.

  • To facilitate the improvement and optimisation of our services to you.

  • To store information about your preferences to allow us to customise our site and newsletters according to your individual interests.

  • To monitor delivery and viewing of our newsletters to facilitate the improvement and optimisation of the delivery of the newsletter to you.

  • To handle any disputes which we may have with you.

  • To detect and/or prevent illegal or undesirable activities within the Websites.

 

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it, such as: (i) for the purpose of performing a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, (iii) where we have your consent to do so, or (iv) where we have a legal obligation to collect personal information from you.

 

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be for our legitimate commercial interest, to operate the Website and make these available to you as necessary to provide our products and services to you, for interacting with you, responding to your queries and maintaining good customer relations, for monitoring our communications with you, analysing customer behaviour and purchases, undertaking and optimising marketing and contacting you in respect of incomplete orders, obtaining customer feedback, handling disputes, and for the purposes of detecting or preventing illegal or undesirable activities.  We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.

 

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us (section 13).

 

4 What if you fail to provide personal information?

If you fail to provide certain information when requested we may not be able to perform any contract we have entered into with you, or we may be prevented from complying with our legal obligations.

 

5 What if we want to use your information for a different purpose?

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do so.

 

Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.

 

6 How secure is your information?

We have put in place appropriate technical and organisational measures to prevent your personal information from being accidentally lost, used, accessed, altered or disclosed. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information and include:

  • Site access controls – only authorised personnel are able to gain access to premises, buildings and rooms where your information is being processed.

  • IT access controls – only authorised personnel are able to gain access to your information stored electronically within our IT systems.

  • IT security controls – use of appropriate technology and security measures to ensure secure storage of your information.

  • Policies & procedures – comprehensive data protection and IT security policies and procedures setting out the way in which your information must be handled by staff.

 

7 Who might we share your information with?

We do not share your personal information, except in these specific circumstances:

 

- Sale or restructure

 

We may share your personal information in the context of the possible sale or restructuring of the business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this notice.

 

- Law, legal rights and vital interests

 

We may also need to share your information with a law enforcement body, regulator, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any person.

 

- Consent

 

We may share your personal information where you have specifically consented to such disclosure. This includes, for example, publication of content.

 

8 Do you transfer my information outside of the European Union?

No.

 

9 How long do we keep hold of your information?

We only retain your information for as long as necessary for the purposes described above, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which it has been processed, and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

 

10 What are your rights in connection with your personal information?

Under certain circumstances, by law you have the right to:

  • Request access to a copy of the personal information we hold about you.

  • Request correction of any incomplete or inaccurate information we hold about you.

  • Request erasure of information where there is no good reason for continued processing.

  • Object to processing of your information where we are relying on a legitimate interest to process your information.

  • Where we are processing your information for a particular purpose based on your consent, you have the right to withdraw your consent at any time.

  • Request restriction to suspend our processing of your personal information.

  • Request transfer of your personal information to another party which you have provided to us.

  • Opt out of marketing communications which we send you at any time.

 

If you want to exercise any of these rights please contact us (section 13).

 

You will not have to pay a fee to exercise any of your rights, however we may charge a reasonable fee if your request is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

 

Please note that we may need to request information from you to confirm your identity and establish your entitlement to these rights.

 

If you are not satisfied with our processing of your personal information, you also have the right to make a complaint to the relevant supervisory authority.

 

11 What we ask of you?

It is important that the personal information we hold about you is accurate and current. Please contact us (section 13) immediately and inform us of any changes to the personal information which we hold about you.

 

If you provide us with information about another person (e.g. product/service recipient), you confirm that you have informed them of our identity, the purposes for which their personal data will be processed, and that you have obtained their permission to such processing by us.

 

12 Change to this privacy notice

We may update this notice from time to time. When we update this notice, we will take appropriate measures to inform you, consistent with the significance of the changes.  We will obtain your consent to any material changes if and where this is required by law.

 

You can see when this notice was last updated by checking the date displayed at the top of this notice.

 

13 Contact us

This notice is overseen by the owner of Hampshire Hammerers Wargaming. If you have any questions, complaints or requests please make contact with our owner by email at: hampshirehammerers@gmail.com

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